Now Here’s How to Claim Your Capitec Bank Lucky Draw Prize!
August 27, 2025The Moment You’ve Been Waiting For!
You’ve been officially selected as a winner in the Capitec Bank Lucky Draw held in Aug 2025, and we couldn’t be more excited for you! 🎊
You’ve already experienced the thrill of winning:
💸 R10,000 Grand Prize + 🤑 R1,000 Bonus Cash.
Now it’s time to turn that win into real cash – right into your hands. 💼💰
Please read carefully – this guide explains exactly how to claim your prize, what you’ll need, and how to make the process as smooth as possible.
✅ Step-by-Step: How to Claim Your Prize
🔐 Step 1: Keep Your Reference Number Safe
Your unique reference number is the key to unlocking your winnings.
📌 Example: [REF-CAPITEC-2025]
⚠️ IMPORTANT: If you lose this number or submit it incorrectly, your prize may be forfeited. This number is your official proof that you’re a verified winner. Keep it safe and accessible.
📤 Step 2: Send an Official Claim Email
To begin your claim, send an email to:
Your email must include the following:
- ✅ Your full name
- ✅ Your phone number
- ✅ A clear photo or screenshot of your reference number
- ✅ A short message stating:
“I am confirming my prize win for the Capitec Bank Lucky Draw, held in July 2025. Please find my reference number and ID attached for verification.”
📸 Make sure all attachments are clear and unedited.
📨 Step 3: Await Confirmation from Capitec
Once your email is received, our team will start verifying your details.
⏳ This process usually takes 2 to 5 working days.
You will receive an email reply from an official Capitec address confirming that your claim has been processed, along with next steps for your cash payout.
📬 Tip: Check your spam or junk folder just in case!
💵 Step 4: Receive Your Cash Prize!
After your claim is verified, we’ll arrange to transfer your winnings directly to your South African bank account. 🏦
🛡️ Important Security Reminder:
Capitec will never ask for your online banking PIN or password.
If anyone does – report it immediately.
📅 Prize Claim Deadline: 30 August 2025
⏰ Deadline: Midnight, 30 August 2025
Claims submitted after this date will not be accepted, and unclaimed prizes will be forfeited or reassigned.
🔒 Security Notice: Stay Safe
Your security is our top priority. Please remember:
- ✅ This is an official Capitec Bank campaign
- ✅ All communication will come from @capitec.com addresses
- 🚫 We will never ask for your PINs, passwords, or banking logins
- ⚠️ If you receive messages from any other email or platform, ignore them
🙋 Frequently Asked Questions (FAQs)
📌 For full FAQs, check our previous article. Here are a few key ones:
Q: I lost my reference number – can I still claim?
❌ Unfortunately, no. The reference number is required to process your claim.
Q: Can someone else claim on my behalf?
❌ No. Prizes are non-transferable and must be claimed by the official winner.
Q: Can I claim after the deadline?
❌ No claims will be accepted after 30 August 2025, under any circumstances.
🎊 A Final Congratulations!
Winning a prize like this doesn’t happen every day. You’ve joined a select group of Capitec Bank Lucky Draw winners – and we’re so excited to celebrate with you! 🥂🎉
✅ Follow the steps above
🧾 Submit your details on time
💸 And get ready to enjoy your R11,000 cash prize!
📧 Need Help?
If you have any questions or need assistance during the process, contact our support team:
📩 prize-winnings@capitec.com
We’re here to make sure your experience is smooth, secure, and enjoyable from start to finish.
⚠️ Disclaimer:
This Lucky Draw is a promotional event run by Capitec Bank and is not affiliated with WhatsApp, Facebook, or any third-party platforms. All prizes are non-transferable. Capitec reserves the right to modify or cancel the promotion at any time, subject to legal regulations.