Analyst Fraud

Analyst Fraud- job post
Standard Bank
2,374 reviews

Full-time
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JOB OVERVIEW
Career Area: Consumer & High Net Worth
Location: Johannesburg, Gauteng, South Africa
Job Type: Full-Time Regular
Job ID: 63391
JOB PURPOSE

To investigate and detect illegal, fraudulent or improper activities by monitoring accounts for fraud, analysing trends, reporting on security threats and resolving fraud cases in order to mitigate risk of financial loss for Standard Bank Group (SBG).

KEY RESPONSIBILITES
Resolve all matters with urgency and accuracy while adhering to set processes, procedures and regulatory requirements without exceeding the constantly reviewed business defined Service Level Agreements (SLAs) in order to minimise any risk of breach in contractual agreements.
Report all identified matters, defects, deficiencies and risks to all relevant internal and external bodies, persons or entities in line with regulatory and legislative reporting requirements in order to adhere to laid down escalation processes.
Identify areas of opportunity for automation and optimisation and make recommendations to optimise any system and capabilities used.
Determine customer requirements by engaging with the customers using relevant communication mediums (e.g. email, SMS) in order to deliver a consistent service suitable to meet the needs of the customer in line with the laid down communication procedures.
Update relevant systems with history notes by inputting mandatory data, case information and history notes into the relevant databases to enable the use of the information by the relevant stakeholders/entities for decision making.
Prepare accurate investigative reports and provide feedback where necessary on matters in order to ensure key stakeholders have the correct information to make critical decisions.
Report any data inaccuracies and anomalies to the relevant persons / bodies / entities in adherence to any relevant data policies.
QUALIFICATIONS
Diploma in Risk Management
3 - 4 years experience in an investigative role in fraud or similar environment.
Comprehensive knowledge of transactional systems, processes and procedures in the industry. Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking

The Standard Bank Group has implemented a Vaccination Policy for all roles which require the incumbent to work from the Standard Bank premises on a full-time or intermittent basis. Full vaccination against COVID-19 is therefore an inherent requirement of this role.

Job ID : , #2333, 4 views,

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