Data Scientist – Growth-MultiChoice Group

Purpose of the Position
To provide data driven insights to enhance customer experience, customer journeys and product development prioritization and investment decisions. Provide analytical support and guidance to the product, performance marketing and CRM teams.

Key Performance Objectives
Tasks

Growth Analytics
Provide customer experience and product metrics to management, product and CRM teams as well as the rest of the business
Provide accurate and on-going acquisition and engagement metrics
Provide insights and measurements for customer retention, funnel analysis and behavioural segmentation
Provide detailed customer analysis and modelling to drive business decision making
Identify areas of improvement from data across the customer journey

Stakeholder Relations

Provide specialised and technical support and guidance to the product, CRM and performance marketing team
Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals
Coordinate with different functional teams to implement models and monitor outcomes

Reporting
Provision of timely and accurate reports in accordance with business and management requirements
Report on status, risk and timelines regarding performance analytics to provide visibility and line of sight
Compile and provide complicated analysis to non-technical audience

Qualifications Essential
Degree in Mathematics / Data Science / Data Analysis

Qualifications Preferred
Post Graduate qualification in Mathematics / Data Science / Data Analysis / Programming advantageous

Experience
5 – 8 years in an analytics field
Experience with web and big data analytics
Maintenance of data integrity and building data pipelines
Analyse, report and surface insights and feedback
Experience working with large data sets including data cleansing and validation
Excellent analytics skills, data mining, data visualization and SQL capabilities
Ability to identify trends / behaviours from complex data sets and suggest where they can be applied

Technical Competencies
Advanced SQL / Relational database queries
Python or R
Data visualization (Tableau or PowerBI)
Experience building big data models and pipelines in a cloud environment
Machine Learning / Spark / Streaming Analytics (advantageous)
Software development (advantageous)
Problem solving
Attention to detail
Communication skills
Numerical ability

Behavioral Competencies
Relationship Building
Conflict Resolution
Decision Making
Critical Appraisal
Holistic Thinking
Persuade & Influence
Coaching

Job ID : , #815, 18 views,

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