Manager, Systems Engineering

Description:

The System Engineering Manager will have leadership responsibility for the Systems Engineers within the South Africa SE team. In addition to managing a team and representing Palo Alto Networks at events and customer round tables, it is expected that the SEM will be involved in account planning and managing large deals including running Evaluations & Proof of concepts.

The SEM reports directly to the Director Systems Engineering WEUR. The SEM will have leadership responsibility for the Systems Engineers with the district, and will act as a working manager.

Responsibilities:

Provide an escalation point for pre-sales and post sales technical issues that arise in the territory.
Build and maintain relationships with Key customers in the territory to solidify reference accounts and to assist the account teams with defining plans to drive more business.
Recruit and hire new Systems Engineers into the territory.
Assist with defining periodic SE training curriculum.
Responsible to training and mentoring new Systems Engineers on the team.
HR responsibility for Systems Engineers in the territory (expenses, reviews, etc)

Support field SE team in complex evaluations, troubleshooting and challenging customer environments.
Assist Channel team in ensuring Partner SE’s are trained and can support Palo Alto Networks evaluation installations.
Foster channel partner relationships with their technical teams.
Act as a floating SE and fill in for existing team members if there is a resource conflict, or vacation coverage.
Requirements:

BS CS/EE or related (or equivalent work experience)
Proven track record of experience managing a team of Systems Engineers
Industry knowledge of security product market trends and directional awareness of Palo Alto Network’s roadmap and technology development efforts
In-depth knowledge of competitive security products
Knowledge of how to deliver comprehensive security solutions to PAN’s customer base, and maintains a general understanding of competitive selling strategies
Strong communication (written and verbal) and presentation skills
"Whatever it takes" attitude and motivation to do whatever necessary to assist in closing a deal

Job ID : , #825, 11 views,

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