Seeking Call Centre staff

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for financial services company.
Key criteria
Matric with English and Maths
At least one year call centre experience
Excellent telephone manner, receptive to clients complaints and queries, professional at all times
Verbal and written communication skills
Ability to handle high volume work, prioritise and work under pressure
Studying towards or having completed tertiary education preferably a degree or diploma
Advantageous if FAIS accredited or working towards
Key duties
Handle inbound calls
Dealing with queries and complaints
Provide product information and maximise on upsell opportunities
Maintain accurate records

Job ID : , #1249, 152 views,

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