Telesales Clerk - Transpharm (Bellville)
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Continue to APPLY!Purpose To assist clients telephonically and electronically by taking their orders. Selling and upselling pharmaceutical lines. Ensuring stock is available.
Qualifications Essential • Grade 12 qualification
Experience Essential
• Experience in a similar environment and industry an added advantage
• Sales and Marketing experience
Knowledge Essential • Pharmaceutical product knowledge
Skills Essential
• Good vocabulary and professional telephonic tone is a must
• Computer literate: MS Office
• Target driven
• Ability to work in a team
• Bilingual preferably fluent in English and Afrikaans
Job objectives • To assist clients telephonically and electronically by taking their orders.
• Receive phone calls or faxed orders and accurately capture onto the system.
• Phone Customers for orders and capture onto the system.
• Customer service and relationship building
• Close deals over the telephone
• Reduce the number of drop calls to zero
• Processing all email and electronic orders
• Assist with other duties and departments in accordance with operational requirements.