IDM - Receptionist

Frontline Receptionist

As industry leader in debt counselling and financial services industry, IDM believes passionately in the role of debt counselling for all over indebted South Africans. Our debt counselling services, led by award-winning DebtBusters and Consumer Debt Help, have grown tremendously in the last few years. To lead our growing business, IDM Group is currently seeking a Frontline Receptionist who will be responsible for providing secretarial, reception and administrative support in order to ensure an effective and efficient front office for IDM Group. These individuals will report directly into the Executive Assistant of the Directors. Furthermore, we seek individual(s) who are driven by the opportunity to make a real difference and help change our clients’ lives.


Key responsibilities:

Switchboard and front office duties

First-line representative for telephone communication and with clients or visitors entering the office
Ensuring the switchboards is covered at all times
Managing diary, in-coming telephone calls and mail (including e-mail )
Assist in the planning and preparation of meetings, including managing the boardrooms for meetings, ensuring meeting rooms are kept clean and that attendees utilise the correct rooms
Ad hoc duties such as, but not limited to, printing of training files for new joiners, conduct research, source venues, post office and office related purchases, if and when needed.

Key Requirements:

Matric (Essential)
At least 1-year reception and switchboard experience
Must be computer literate in Microsoft package
Must have excellent administrative and organisational skills
Knowledge of practices that concern customer service as well as possessing good customer service relations
Must be friendly, presentable and professional at all times
ITC & Criminal Clear
Pro-active
Excellent
Key competencies

Excellent time management and prioritization skills with the ability to multitask
Excellent communication skills and must possess the ability to carry out and convey multiple written and verbal instructions
2 hours ago

Job ID : , #459, 43 views,

« Junior AdministratorAdministration Clerk: Funding (2 posts available), Ref No. DSD 2019-11 »